Spribe Me Terms and Conditions – Pakistan Betting Platform Rules

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you") and Spribe Me ("we", "us", "the platform") governing your access to and use of the Spribe Me website and all associated services, including sports betting, casino games, slots and any promotional offers.

By accessing or using any part of the Spribe Me platform — including browsing the website, registering an account, depositing funds or placing any bet — you confirm that you have read, understood and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use the Spribe Me platform.

Spribe Me reserves the right to amend these Terms at any time. When material changes are made, you will be notified via email or an on-platform notification. Your continued use of the platform after any update constitutes acceptance of the revised Terms. If you disagree with an update, you may close your account and withdraw any remaining balance before the updated Terms take effect.

2. Eligibility

To open and use a Spribe Me account, you must meet all of the following eligibility requirements at the time of registration and at all times thereafter:

• You are at least 18 years of age. Spribe Me operates a strict minimum age policy. Any account found to belong to a person under 18 will be closed immediately and any funds in the account will be returned minus any bonuses claimed.
• You are a natural person acting in your personal capacity, not a corporate entity or representative of one.
• You have the legal capacity to enter into a binding contract under the laws applicable to you.
• You are not registered on any self-exclusion list operated by Spribe Me or a third-party responsible gaming organisation to which Spribe Me subscribes.
• You are not an employee, director, officer, agent or close family member of an employee of Spribe Me or any of its affiliated companies.

3. Account Registration

3.1 One Account Per Person

Each individual is permitted to hold only one Spribe Me account. Opening multiple accounts — whether under the same name, different names or using different contact details — is strictly prohibited and will result in the closure of all associated accounts. Any bonus funds or winnings derived from duplicate accounts will be voided.

3.2 Accurate Information

You must provide accurate, complete and truthful information during registration and update your account details promptly if any information changes. Spribe Me is not liable for any problems arising from you providing incorrect contact details, including failure to receive bonus notifications or withdrawal confirmations.

3.3 Account Security

You are responsible for maintaining the confidentiality of your Spribe Me account credentials, including your password and any two-factor authentication codes. You must not share your login details with any other person. If you suspect unauthorised access to your account, you must contact Spribe Me support immediately and change your password without delay.

3.4 Identity Verification (KYC)

Spribe Me may request identity verification documents at any stage — including at registration, before processing any withdrawal or during a periodic review. This is a standard requirement under responsible gaming and anti-money laundering obligations. Failure to provide requested documentation within the required timeframe may result in account suspension or closure.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

Spribe Me accepts deposits and processes withdrawals via the following payment methods, all transacted in Pakistani Rupees (PKR):

• Easypaisa (mobile wallet)
• JazzCash (mobile wallet)
• NayaPay (mobile wallet)
• SadaPay (mobile wallet)
• Interbank Fund Transfer (IBFT) via online banking
• Visa or Mastercard issued by a Pakistani bank

4.2 Minimum and Maximum Transactions

The minimum deposit is Rs 200. Minimum withdrawal is Rs 500. Maximum deposit and withdrawal limits per transaction and per day may vary by payment method and account verification status. Your account dashboard shows current limits applicable to your account tier.

4.3 Withdrawal Processing

Withdrawal requests are processed 24 hours a day, 7 days a week. Mobile wallet withdrawals (Easypaisa, JazzCash, NayaPay, SadaPay) are typically completed within 15 to 30 minutes. Bank transfers via IBFT are processed within the same banking day if submitted before 17:00 PKT, or the next banking day if submitted thereafter. Card withdrawals may take 1 to 3 business days.

4.4 Withdrawal Conditions

Withdrawals will only be processed to a payment method that has been verified as belonging to the account holder. Spribe Me does not process withdrawals to third-party accounts or payment methods not registered in the account holder's name. Bonus funds are subject to the wagering requirements described in Section 6 before they can be withdrawn.

4.5 Currency

The Spribe Me platform operates exclusively in Pakistani Rupees (PKR). All balances, bets, wins and bonus amounts are displayed and settled in PKR. No currency conversion is applied at any stage of the transaction process.

5. Betting Rules

5.1 Placing Bets

All bets placed on Spribe Me are final once confirmed in the system. You are responsible for ensuring that the correct selection, stake amount and bet type are confirmed before submitting your bet. Spribe Me is not liable for bets placed in error by the user, including wrong selection, wrong stake amount or misunderstood market terms.

5.2 Odds

All sports betting markets on Spribe Me use decimal odds format. Odds are subject to change until a bet is confirmed and accepted by the system. The odds displayed at the moment of bet confirmation are the odds at which your bet will be settled, regardless of subsequent market movement.

5.3 Bet Acceptance

Spribe Me reserves the right to decline or limit any bet without providing a reason. This may occur in circumstances including but not limited to: unusual betting patterns, suspected match-fixing activity, system errors or technical issues, or where accepting the bet would breach regulatory obligations.

5.4 Settlement of Bets

All bets are settled based on the official result as declared by the relevant governing body. For cricket, this is the International Cricket Council (ICC), Pakistan Cricket Board (PCB) or Pakistan Super League (PSL) as applicable. For football, results are based on the official result at the end of 90 minutes plus injury time, unless the market explicitly states otherwise. Void bets are settled at odds of 1.00.

5.5 Obvious Errors

Spribe Me reserves the right to void and re-settle any bet where an obvious error in odds has occurred, regardless of whether the bet has already been settled. This includes but is not limited to: grossly incorrect odds caused by a technical error, odds offered on events that have already completed, or odds published for an incorrect event.

5.6 Maximum Winnings

Maximum payout limits apply per bet and per day across all Spribe Me markets. Current limits are displayed in the relevant market section and in your account settings. In cases where winnings exceed the published maximum, the maximum payout will apply and the excess will not be paid.

6. Bonuses and Promotions

6.1 General Bonus Terms

All bonuses and promotional offers available on Spribe Me are subject to specific terms that will be published alongside each individual promotion. These Terms set out the general framework that applies to all Spribe Me bonuses. Where a promotion has specific terms that conflict with these general Terms, the promotion-specific terms take precedence for that offer.

6.2 Wagering Requirements

Bonus funds credited to your Spribe Me account are not withdrawable until the applicable wagering requirement has been met. Unless a promotion states otherwise, the standard wagering requirement for deposit match bonuses is 30x the bonus amount. For example, a Rs 1,000 deposit bonus requires Rs 30,000 in qualifying bets before the bonus balance becomes withdrawable. Only bets placed using real-money funds contribute to wagering requirements unless explicitly stated otherwise.

6.3 Bonus Eligibility

Each bonus or promotion is available once per eligible account unless otherwise stated. Bonuses are non-transferable and may not be exchanged for cash or any other value except in accordance with the promotion terms. Spribe Me reserves the right to withdraw, amend or suspend any promotion at any time.

6.4 Bonus Abuse

Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim the same promotion, placing lay bets to reduce risk while meeting wagering requirements, or any other strategy designed to generate withdrawable funds from bonus balances without genuine betting activity — will result in the forfeiture of all bonus funds and may result in account closure.

7. Prohibited Conduct

The following activities are strictly prohibited on the Spribe Me platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds and/or referral to relevant authorities:

• Opening more than one account, or assisting any other person in doing so
• Providing false, misleading or fraudulent information during registration or at any subsequent time
• Using the platform while under 18 years of age or while self-excluded
• Attempting to manipulate odds, game outcomes or bet settlements through any technical means, including software bots, automated betting systems or exploits
• Engaging in or facilitating match-fixing, insider betting or any form of corrupt conduct in relation to events on which Spribe Me offers markets
• Using the platform to launder money or process proceeds of criminal activity
• Colluding with other users to exploit promotions, game mechanics or platform features
• Using the platform in any manner that disrupts its normal operation or attempts to compromise its security
• Attempting to claim bonuses, promotions or free spins through dishonest or fraudulent means

8. Intellectual Property

All content on the Spribe Me platform — including but not limited to text, graphics, logos, icons, images, audio and video clips, software, game assets and user interface designs — is the property of Spribe Me or its licensed content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, publish, transmit or create derivative works from any Spribe Me content without prior written permission from Spribe Me. Screenshotting or recording platform content for the purpose of sharing it on other platforms may only be done for personal, non-commercial purposes. Commercial use of any Spribe Me content without written authorisation is prohibited.

The Spribe Me name, logo and associated brand marks are registered trademarks. Unauthorised use of these marks in any form — including social media impersonation, fake websites or counterfeit promotional materials — is a violation of these Terms and applicable trademark law.

9. Privacy and Data

Spribe Me collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, storage and processing of your personal data as described in the Privacy Policy.

Personal data collected by Spribe Me is used to operate your account, process transactions, comply with legal and regulatory obligations, prevent fraud and abuse, and communicate with you about your account and promotions you have opted into. Spribe Me does not sell your personal data to third parties for marketing purposes.

You have the right to request access to the personal data Spribe Me holds about you, to request corrections of inaccurate data, and to request deletion of your data subject to any data retention obligations Spribe Me is subject to under applicable law. To exercise these rights, contact the Spribe Me support team at support@spribeme.app.

10. Responsible Gaming

Spribe Me takes its responsible gaming obligations seriously and provides a range of tools to help users manage their betting activity. These tools are available directly in your account settings and include:

• Deposit Limits: Set daily, weekly or monthly deposit caps to control your spending
• Session Time Limits: Set a maximum session length with automatic logout and reminder alerts
• Reality Checks: Periodic on-screen notifications showing how long you have been playing and how much you have wagered
• Cool-Down Period: A temporary pause on your account of 24 hours, 7 days or 30 days
• Self-Exclusion: A permanent or extended exclusion from the platform for a period of between 6 months and 5 years

Spribe Me will not contact you with promotional material during any period of self-exclusion. If you believe you have a gambling problem, we encourage you to use the self-exclusion tool immediately and to seek support from a qualified problem gambling organisation.

11. Limitation of Liability

Spribe Me provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is available and functioning correctly at all times, we do not guarantee uninterrupted, error-free service. Spribe Me is not liable for any losses arising from:

• Platform downtime, technical failures or service interruptions
• Delays in bet settlement caused by technical issues or delays in receiving official event results
• Any third-party failures, including payment processor outages or mobile network issues
• Unauthorised access to your account resulting from your failure to maintain account security
• Losses arising from bets placed, regardless of outcome

To the maximum extent permitted by applicable law, Spribe Me's total liability to any user in connection with these Terms or the use of the platform shall not exceed the total amount deposited by that user in the 12-month period immediately preceding the event giving rise to the claim, or Rs 50,000, whichever is lower.

Nothing in these Terms excludes or limits Spribe Me's liability for fraud, for death or personal injury caused by negligence, or for any other liability that cannot lawfully be excluded or limited.

12. Account Suspension and Closure

12.1 By Spribe Me

Spribe Me may suspend or permanently close any account at its sole discretion, including where: the account holder has breached these Terms; the account is connected to fraudulent, abusive or criminal activity; verification documents cannot be confirmed; or where Spribe Me is required to do so by applicable law or regulatory obligation. In such cases, Spribe Me will make reasonable efforts to return any legitimate real-money balance after deducting any outstanding liabilities, withheld bonus funds and any amounts subject to investigation.

12.2 By the User

You may close your Spribe Me account at any time by contacting the support team. Before closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be refunded to your registered payment method. Account closure does not affect any obligations you owe to Spribe Me that arose before closure.

12.3 Dormant Accounts

An account is considered dormant if no login has occurred for a continuous period of 12 months. Spribe Me will notify dormant account holders by email before applying a monthly maintenance fee of Rs 200 per month (or the remaining balance if lower). No fee will apply while a balance is zero. You may reactivate a dormant account by logging in and verifying your identity.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the applicable laws governing the Spribe Me operating licence. Any dispute arising out of or in connection with these Terms or the use of the Spribe Me platform that cannot be resolved by the support team will be escalated to Spribe Me's internal disputes resolution process.

To raise a formal dispute, contact the Spribe Me support team in writing at support@spribeme.app with full details of the issue, the relevant account information and any supporting documentation. Spribe Me will acknowledge formal complaints within 2 business days and aim to resolve them within 14 business days.

If a dispute cannot be resolved through the internal process, the matter may be referred to the relevant licensing authority's player dispute resolution service. Users are also not precluded from pursuing legal remedies available to them under applicable consumer protection laws.

14. Contact Us

For any questions about these Terms and Conditions, or for any account-related enquiry, you can reach the Spribe Me team through the following channels:

• Email: support@spribeme.app
• Live Chat: Available 24/7 through the Spribe Me platform
• WhatsApp Support: Available 24/7, contact details provided in your account dashboard

Support is available in both Urdu and English. For urgent account security issues — such as suspected unauthorised access — contact us via live chat for the fastest response.